📄 Refund Policy

Effective Date: [01 MAY 2025]

At Bloussie, we are committed to ensuring your satisfaction. If you’re not entirely happy with your purchase, we’re here to assist you.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request is made within 30 days of delivery
• The item is unused, unwashed, and in original condition
• All original tags and packaging must be intact
• A proof of purchase (order confirmation or receipt) is required

Non-Refundable Items

Certain products cannot be refunded under any circumstances, including:

• Undergarments, bras, swimsuits, or any intimate apparel
• Gift cards
• Personal hygiene or sanitary products
• Sale or clearance items

Partial Refunds

We may issue partial refunds in specific cases, such as:

• Items showing signs of wear or usage
• Items missing tags, labels, or original packaging
• Returns received after 30 days from the date of delivery
• Items damaged not due to our error

Refund Process

1. Once your return is received and inspected, you will be notified via email.
2. If approved, the refund will be issued to your original payment method.
3. Refund processing typically takes 5–10 business days, depending on your bank or payment provider.

Delayed or Missing Refunds

If your refund hasn’t appeared:

• Double-check your bank or credit card statement
• Contact your payment provider to verify any delays
• If unresolved, please contact us at info@bloussie.com

---

📄 Return Policy

Effective Date: [Insert Date]

At Bloussie, we want you to love your items. If you’re unsatisfied, you may return your purchase under the conditions below.

Return Window

You may return any eligible item within 30 days of receiving your order.

Return Conditions

All returns must meet the following criteria:

• Items must be unused, unworn, and in original condition
• All tags and packaging must be intact
• A valid receipt or proof of purchase must be provided

Non-Returnable Items

We are unable to accept returns for the following:

• Undergarments, lingerie, swimsuits, or hygiene-related items
• Gift cards
• Discounted or final-sale items
• Used or visibly worn items not due to our fault

How to Return an Item

1. Email info@bloussie.com with your order number and reason for the return.
2. Follow the instructions provided by our support team.
3. Package your item securely and send it to the address provided.

Note: Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Important Recommendations

• We strongly recommend using a trackable and insured shipping service.
• Bloussie is not responsible for lost or damaged return shipments.